Privacy Policy

Last updated: October 28, 2025

Welcome to TEVQA ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.tevqa.com) and purchase products from us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the site, place an order, or contact us.

• Personal Identification Information: Name, shipping address, billing address, email address, and phone number (+1 7869175191).
• Payment Information: We do not collect or store your payment card details. All payment data is processed securely by our payment processors (Shopify Payments and PayPal).
• Device and Usage Data: We automatically collect certain information when you visit our site, such as your IP address, browser type, operating system, and how you interact with our site. We collect this data using cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with order confirmations and invoices.
• To Provide Customer Support: To communicate with you and respond to your inquiries via our support email (help@tevqa.com) or phone.
• For Security and Fraud Prevention: To screen our orders for potential risk or fraud.
• To Improve Our Store: To analyze how our customers use the site, which helps us improve our product offerings and website experience.
• For Marketing (With Your Consent): With your permission, we may send you emails about our new products, sales, and other updates. You can opt-out of this at any time.

3. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers to perform services on our behalf, such as:

• Shopify: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform. Your data is stored through Shopify's data storage, databases, and the general Shopify application.
• Payment Processors: We share information with Shopify Payments and PayPal to process your payments.
• Shipping Carriers: We provide your name and shipping address to carriers like USPS, UPS, FedEx, and DHL to deliver your order.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Cookies

Our website uses cookies to help us provide you with a better experience. Cookies are small files stored on your device that help the site remember information about your visit, such as your preferred language and items in your shopping cart. You can instruct your browser to refuse all cookies, but this may prevent you from using some portions of our site.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.

To exercise these rights, please contact us at help@tevqa.com.

6. Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Security

We take the security of your data seriously. Our store is powered by Shopify, which uses industry-standard encryption (SSL) to protect your personal and payment information during transmission.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this page will be revised.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your privacy rights, please do not hesitate to contact us:

TEVQA
Email: help@tevqa.com
Phone: +1 7869175191
Address:
5300-A Westpark Dr SW STE A
Atlanta, GA 30336
United States